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Email marketing in B2B – crafting campaigns that convert

Karolina Karolina • 31 Jul, 2024 6 min read • Blog• Marketing
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Email marketing is still a game-changer for driving engagement and conversions. Even with the rise of social media and other digital channels, email marketing consistently delivers impressive ROI, making it a must-have tool for businesses looking to connect with their audience. If you need more proof, dive into our video “5 reasons why your business needs email marketing”. 

But the key to unlocking its full potential is knowing how to do email marketing right. This article is here to help you master the best practices for crafting B2B email campaigns that actually convert. From optimizing your email’s preview text to personalizing your greetings, we’ve got you covered with strategies designed to boost your email’s impact. 

We’ll dive into essential tips like keeping your mailing list clean, A/B testing subject lines, and using your thank-you page wisely. Follow these guidelines, and you’ll take your email marketing game to the next level, ensuring your messages hit the mark and drive real results.  

1. Crafting a professional sender identity

 When launching your email marketing campaigns, the sender’s identity can make or break the first impression. Ditch the ‘No-Reply’ email addresses; they can feel impersonal and discourage your recipients from engaging. Instead, opt for a personalized sender name that reflects your brand and encourages interaction. This small change can significantly boost your open rates, as recipients are more likely to trust and open emails from real people.  

Personalization doesn’t stop with the sender’s name – ensure that the email reflects your company’s personality and professionalism. By presenting a clear, approachable identity right from the inbox, you’re setting the stage for a more receptive audience and paving the way for successful communications. 

2. Optimizing the email’s preview text

Your email’s preview text, which appears next to the subject line in your recipient’s inbox, is your chance to hook them before they even open your email. Craft compelling preview text that complements your subject line, offering a sneak peek into the value inside. Keep it concise, relevant, and intriguing – think of it as a mini elevator pitch.  

Avoid repeating the subject line; instead, use this space to highlight a key benefit or create curiosity. An example can be:  

Subject Line: “New Insights Report Available” Preview  

Text: “Discover the latest trends and data in B2B marketing.” 

Effective preview text can significantly boost your open rates by enticing your audience to learn more. By perfecting this small but mighty detail, you’re making your emails irresistible and setting the stage for higher engagement and conversions in your email marketing campaigns.

3. Personalize the email greeting

Starting your email with a recipient’s name grabs their attention and makes the message feel more relevant and tailored. Use tools that allow you to dynamically insert names and company details into your greetings.  

For instance, instead of a generic “Hello,” go for “Hi [First Name], hope things are going well at [Company].” Tools like ConvertKit make this easy with their robust personalization features, allowing you to effortlessly insert names and company details into your greetings. If you want to dive deeper into ConvertKit, check out our video.  

This personalized touch can significantly increase your open and response rates by showing that you’ve done your homework and genuinely care about the recipient. 

4. Maintaining a clean mailing list

Regularly cleaning your list helps ensure that your emails reach active, engaged recipients, boosting your open and click-through rates. Remove inactive subscribers, outdated email addresses, and hard bounces to improve deliverability and maintain a positive sender reputation.  

Use tools like ConvertKit to automate this process, making it easy to segment and clean your list. A clean mailing list not only enhances your email performance but also provides more accurate metrics, allowing you to fine-tune your strategies.  

5. Designing mobile-friendly emails

 Designing mobile-friendly emails is essential in today’s mobile-first world, where a significant portion of recipients open emails on their smartphones. To ensure your email marketing campaigns are effective, keep your email width between 500 and 650 pixels, making it easy to read on any device.  

Use responsive design techniques so your content adjusts seamlessly to different screen sizes. Pay attention to font size, button spacing, and image load times to enhance the mobile experience. Take advantage of tools that offer mobile preview features, allowing you to see exactly how your email will look on various devices. 

6. A/B testing for success

 By creating two versions of your email – each with a different subject line, call to action, or design element – you can see which performs better with your audience. Start by testing one element at a time to clearly identify what drives higher open and click-through rates. Later analyze the results to understand your audience’s preferences and refine your approach.  

Regular A/B testing allows you to make data-driven decisions, continually improving your email effectiveness. 

7. Branding and visual consistency

Including your logo prominently at the top of your emails reinforces brand recognition and trust. Stick to your brand’s color palette, fonts, and design elements to create a cohesive look that matches your other marketing channels.

Consistency in design not only makes your emails visually appealing but also helps build a strong brand identity. Ensure that every email reflects your company’s personality and values, creating a seamless experience for your audience.

Additionally, newsletters written personally by a human add a unique touch that automated emails simply can’t replicate. They provide a sense of authenticity and connection, making recipients feel valued and appreciated. Personal touches, anecdotes, and a conversational tone can engage your audience on a deeper level, fostering loyalty and trust. Just like our newsletter is crafted with care, featuring insightful content and updates tailored just for you. If you want to check it by yourself, sign up today. 

8. Crafting an effective email signature

Your email signature should include essential elements such as your name, job title, company logo, and contact information. Adding social media links encourages recipients to connect with you on multiple platforms, enhancing engagement.  

A well-designed signature not only provides vital contact details but also reinforces your brand’s identity and professionalism. Keep it clean and simple, avoiding clutter, while ensuring it aligns with your overall email design. An effective email signature leaves a lasting impression, builds trust, and opens up more channels for communication, making your emails more credible and inviting for recipients to respond and engage.

9. Strategic use of the thank-you page

The thank-you page is a powerful yet often overlooked component of your email marketing campaigns. After a recipient takes action, such as signing up for a webinar or downloading a resource, redirect them to a thank-you page that goes beyond a simple acknowledgment. Use this page strategically to offer additional value, such as related articles, product recommendations, or a special discount. 

This not only keeps your audience engaged but also guides them further down the conversion funnel. A well-crafted thank-you page can boost customer satisfaction and encourage repeat interactions.  

10. Audience segmentation

 By dividing your email list into specific segments based on criteria such as industry, job role, or past behavior, you can tailor your messages to meet the unique needs and interests of each group. This targeted approach ensures your content is relevant and engaging, significantly boosting open and click-through rates.

Use segmentation to deliver personalized offers, industry-specific insights, or customized product recommendations. The more precisely you segment your audience, the more impactful your emails will be.  

11. Engaging content and headers

Your header should grab attention instantly, setting the stage for the rest of your message. Use compelling and concise language to pique curiosity and highlight the email’s value. Here are a few examples of good email headers: 

• “Unlock exclusive insights: your monthly marketing report” 

• “10 tips to boost your B2B sales today” 

• “Special offer inside: upgrade your strategy with our new tool” 

Once you’ve hooked your reader, deliver content that is informative, relevant, and visually appealing. Use a mix of text, images, and videos to keep your audience engaged. Focus on providing value whether it’s industry insights, useful tips, or exclusive offers. 

12. Measuring and tracking success

Focus on key performance indicators (KPIs) such as open rates, click-through rates, conversion rates, and unsubscribe rates to gauge your email’s effectiveness. 

Identify which content resonates most, and where improvements are needed. By regularly analyzing these metrics, you can make data-driven decisions, fine-tune your strategies, and ensure your campaigns are continually improving.  

13. Holiday campaign planning

Start by identifying key holidays relevant to your audience and industry and plan your campaigns well in advance. Craft festive and timely content that resonates with the holiday spirit, offering special promotions, discounts, or exclusive content.  

Personalize your messages to reflect the seasonal mood, using holiday-themed graphics and warm greetings. Schedule your emails strategically to avoid the busiest times and ensure they stand out in crowded inboxes.  

14. Coordinating cross-channel campaigns

 Integrate your email marketing with other channels like social media, content marketing, and paid advertising to create a cohesive message across all platforms. Use your emails to drive traffic to your social media profiles and vice versa, reinforcing your message and increasing reach.  

Ensure that your branding, tone, and content are aligned across all channels for a seamless experience. By strategically coordinating your efforts, you can engage your audience more effectively, enhance brand visibility, and drive higher conversions.  

Conclusion 

Getting started with email marketing can seem daunting, but following these best practices will set you on the path to success. From crafting a professional sender identity and optimizing preview text to maintaining a clean mailing list and designing mobile-friendly emails, every detail counts. 

Personalize your email greetings, segment your audience, and ensure branding consistency to make your campaigns stand out. Utilize A/B testing, measure your success, and plan strategically for holidays to maximize engagement. Coordinating cross-channel efforts further amplifies your reach and impact. 

By implementing these strategies, you’ll create email campaigns that not only engage your audience but also drive meaningful results. Dive in, start experimenting, and watch your email marketing efforts flourish.